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• Running duplicate detection in Microsoft Dynamics CRM 4.0

  A client of mine decided to perform a little summer house cleaning > deleting duplicate records in the company CRM system. Having correct contact information is the key of having reliable CRM system. In CRM 4.0 Microsoft introduced new feature called... Posted Aug 11 2008, 08:17 PM by toni with | with no comments Filed under: crm, duplicate detection

• Enhancing duplicate detection in CRM 4.0

  This blog has moved. Click here to open the new site. In my previous post I mentioned that duplicate detection could be better in CRM 4.0. Few days ago I found a nice article on how to enhance Duplicate detection. It describes how to use the Soundex algorithm... Posted Jan 14 2008, 11:41 PM by toni with | with 3 comment(s) Filed under: crm, duplicate detection