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Tastes like chicken » Question on workflow that will not stop sending reminders...
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Question on workflow that will not stop sending reminders...

Hello,

My boss had created a feedback workflow on a PowerPoint document in our corporate MOSS 2007 installation.  Everyone on the list responded and marked the item as completed.  Even though this was done, MOSS kept sending out reminders.  After checking all the information and not seeing any reason for this, and after several weeks of this sending out reminders, I deleted the tasks.  MOSS is still sending out reminders.  I've reset the timer service and even restarted the server, but they keep coming.  Everyone is getting very annoyed as it's now been 3 months of email reminders.  Has anyone seen this before?  I'm going to contact Microsoft directly, but wanted to see if anyone had run across this first.  Any suggestions would be very much appreciated.

Thanks,

Gary

Posted 08-28-2008 10:19 AM by dwarfnebula

Comments

Peter England wrote re: Question on workflow that will not stop sending reminders...
on 08-28-2008 9:48 AM

Have you checked that all older versions of the workflow are no longer running?

dwarfnebula wrote re: Question on workflow that will not stop sending reminders...
on 08-28-2008 10:09 AM

Peter,

Thanks for the response.  I have checked that there are no older versions of the workflow running.  I checked the database (I know better than to modify it) just to see if a workflow was present for it, and there are none associated with that item.  That makes me think that it's cached somewhere.

When the email is sent, it links to the proper document, and I check the workflows for that document and there are none.

James wrote re: Question on workflow that will not stop sending reminders...
on 08-28-2008 10:18 AM

Yes, we have seen this as well with one workflow process, however, I have not heard it reported again.

ggill1970 wrote re: Question on workflow that will not stop sending reminders...
on 08-28-2008 4:11 PM

yes this did happen to me. even logged in as the service account terminating & cancelling the WF, they continue to send out overdue Tasks. i think the cause was wrapped around the fact that the initiator left the company. not sure if his AD account was left disabled or deleted. i believe SP1 fixed this for me.

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