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Log file filling up with "Preserving template record"

 Apparently the latch on the door to the IT area is broken again, because a user got in the other day. She was whining about how slow SharePoint is, but instead of firing a USB missile at her, I opened up the log files and took a peek.

Wow, there's a lot of information there. Someday I'll have to actually read some of it, but for now there were umpteen thousand entries that look something like this:

11/18/2008 15:25:17.04  OWSTIMER.EXE (0x0888)                    0x08B4 Windows SharePoint Services    General                        0 Medium   Preserving template record with size 4020, use count 4, key ct-1033-0x010100c568db52d9d0a14d9b2fdcc96666e9f2007948130ec3db064584e219954237af39 

Eventually, OWSTIMER got tired and stopped logging these things, and SharePoint response went back to normal (insert punchline here). I Go-ogled the message and read every single hit -- lots of people complaining but not one useful response. Ok, there was one that said it occurs when memory is low, but neither my SharePoint or Sql servers has ever committed even half the memory they have. And yes, there was a suggestion that I throttle back how much I log, but I'm more interested in why I'm getting the entry (since it seems to slow down users' response) than I am in saving disk space.

I'm wondering if anybody has ever actually solved this problem. Let me know, but don't expect a quick response. I have to run to the hardware store and buy a new door latch.


Posted 11-18-2008 3:49 PM by cwogle

Comments

Steve Pietrek wrote re: Log file filling up with "Preserving template record"
on 11-18-2008 7:01 PM

Yep, have been running into the same issue. I had one log file which was 15MB in size and I would say approximately 99% of the messages in the log were "preserving template record" errors. My theory, and I have not had time to look more into it. My theory, even though it is appears to be a related to timer jobs, is that it is a permissions issue. If I find anything, I'll let you know.

Chris Ogle's ShayuhPoint Ruminations wrote Email-enabled document library drop folder permissions
on 11-19-2008 10:00 AM

As both of my readers are aware, I've spent too much time spelunking SharePoint log files lately

mobrien118 wrote re: Log file filling up with "Preserving template record"
on 11-19-2008 3:41 PM

I reeeeeealy wish there was a solution to this. If my server has NO other activity, the 30 minute log contains 5,346 KB of these "errors".

I am trying to diagnose other issues and really can't because of all of this noise!

Please, someone find a solution!!

Links (11/20/2008) « Steve Pietrek - Everything SharePoint wrote Links (11/20/2008) « Steve Pietrek - Everything SharePoint
on 11-20-2008 7:42 PM

Pingback from  Links (11/20/2008) « Steve Pietrek - Everything SharePoint

Tee wrote re: Log file filling up with "Preserving template record"
on 03-17-2009 2:28 PM

Just checking since it's been a couple months... Anyone find the answer?

Chris wrote re: Log file filling up with "Preserving template record"
on 05-01-2009 5:07 AM

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